Responsible gaming is
our promise at lukibd
Stay safe while having fun — lukibd's responsible gaming tools and guidelines help you play within healthy limits.
Why is responsible gaming important?
Online gaming is an exciting form of entertainment, but it can also lead to potential addiction. lukibd believes that gaming should be an enjoyable experience for every player — free from financial pressure or mental distress. That is why we have integrated multiple responsible gaming tools into our platform.
Responsible gaming does not just mean playing less — it means playing with awareness, setting a budget and respecting time limits. lukibd will always be by your side when you need support.
Our Safety Tools
Set Deposit Limits
Choose how much you can deposit per day, per week or per month. Once a limit is set it stays in effect and cannot be easily increased.
Time-Out
Give yourself a break from gaming for a few days. Choose any duration from 24 hours up to 30 days — during this time your account will be temporarily suspended.
Self-Exclusion
If you feel gaming is getting out of control, exclude yourself for the long term. Once self-exclusion is activated, your account cannot be reopened before the set period ends.
Betting and Activity History
View your full betting history and a complete record of deposits and withdrawals at any time. Understanding your own gaming patterns is the first step toward responsible play.
Minor Protection
lukibd follows a strict age verification process. Use parental control software on your device to prevent children from accessing this platform.
24/7 Support Service
Our Bengali-language live chat support team is always ready to help with any issue. We are here for any questions or assistance related to responsible gaming.
Assess Yourself
If any of the signs below apply to you, it may indicate a gaming problem. Ask yourself honestly:
- Are you spending beyond your budget and placing more bets to recover losses?
- Are you hiding your gaming habits from family or friends?
- Have you tried to stop gaming but been unable to?
- Do you feel restless, irritable or anxious when you are not gaming?
- Are you prioritising gaming over work, studies or family responsibilities?
- Are you taking out loans or spending your savings on gaming?
- Do you feel guilt or regret after gaming?
Seeking Help is a Sign of Strength
Acknowledging a problem and asking for support is not weakness — it takes courage. lukibd is committed to standing by you — our 24/7 Bengali support team is always ready to help.
How to use the tools?
Log in to your account
First, log in to your lukibd account. All responsible gaming tools are available in your account settings.
Go to the Responsible Gaming section
Find the "Responsible Gaming" option in your account settings. All tools are available together in one place.
Set your deposit limit
Set a daily, weekly or monthly deposit limit based on your financial capacity. The minimum deposit is ৳500.
Choose a Time-Out or Self-Exclusion
If needed, choose a temporary break or a long-term self-exclusion. Once self-exclusion is activated, your account will not be restored before the set period ends.
Contact support
Reach out via our 24/7 live chat at any time. We are ready to provide all kinds of assistance in Bengali.
The minimum deposit at lukibd is ৳500 and the minimum withdrawal is ৳800. Setting a deposit limit helps protect you from financial loss.
Practical Tips
Follow a few simple rules for responsible gaming:
- Play for entertainment only, not as a way to earn money
- Set a fixed budget and do not exceed it
- Take regular breaks and spend time on other activities
- Do not play when you are tired or emotionally unsettled
- Do not place more bets to try to recover losses
Age Limit and Minor Protection
lukibd strictly provides services for players aged 21 and above. Age is verified during registration and minors are not permitted to create an account.
If there are children or teenagers in your household, make sure they cannot access your account. Take the following steps:
- Always keep your login details private
- Use parental control software on your device
- Always log out of your account
- Use a strong password and do not share it with anyone
- If you have any concerns, notify our support team
Get Help in a Crisis
Getting out of a gaming problem can feel difficult, but you do not have to face it alone. lukibd's support team can guide you in the right direction.
Our responsible gaming support team helps with the following:
- Setting and managing account limits
- Completing the self-exclusion process
- Reviewing deposit and betting history
- Activating a time-out
- Advice related to responsible gaming
Our Responsible Gaming Policy
lukibd's responsible gaming policy is built on three core pillars: Prevention, Protection and Support. We believe that creating a healthy gaming environment is the responsibility not only of regulators but of all stakeholders.
Prevention
We actively monitor early signs of problematic gaming behaviour and regularly provide information to raise user awareness. Responsible gaming guidelines are shared with every user at the time of registration.
Protection
Our platform uses SSL encryption and a strict age verification system. Deposit limits, withdrawal policies and transaction transparency are maintained to ensure financial protection. A safe and fair gaming environment is our commitment.
Support
Our 24/7 Bengali support team is always ready for any issue. There is no time limit for seeking help — we are always by your side. We assist individuals personally and confidentially in dealing with problems.
As part of responsible gaming, lukibd keeps its payment process transparent. Full transaction history via bKash, Nagad, Rocket and bank transfer is saved in your account. All withdrawals are generally processed within 1 hour and the minimum withdrawal amount is ৳800.
lukibd is always by your side
for safe and responsible gaming
Check our FAQ to learn more or contact support directly.
Play responsibly — play with joy.
Frequently Asked Questions
Learn More and Play with Joy
Explore our various sections to enjoy gaming responsibly. Read our terms and conditions and find answers to common questions in our FAQ.